Terms & Conditions

Website Terms and Conditions

Last Updated: October 18, 2026

Welcome to Davaparts.com. ("Platform", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application, and services (collectively, the "Services").

By creating an account, buying, or selling on the Platform, you agree to be bound by these Terms. If you do not agree, you may not use the Platform.

1. Role of the Platform

  1. Venue Only: The Platform operates as an online venue connecting independent sellers ("Sellers") with individual buyers ("Buyers").
  2. Direct Relationship: The Platform does not manufacture, store, inspect, or directly ship products. The contract for sale is strictly between the Buyer and the Seller.

2. Orders, Shipping & Direct Fulfillment

  1. Direct Fulfillment: Sellers are solely responsible for packing, shipping, and fulfilling orders directly to the address provided by the Buyer.
  2. Fulfillment Timeframe: Sellers must dispatch items within 1 business day of order confirmation and upload valid carrier tracking information to the Platform.
  3. Risk of Loss: Title and risk of loss for items pass from the Seller to the Buyer upon delivery by the carrier. The Platform is not responsible for items lost, stolen, or damaged during transit.

3. Online Payments & Escrow Mechanism

  1. Escrow Custody: When a Buyer pays online via credit card, debit card, or digital wallet, the funds are collected by the Platform and held in a dedicated, segregated escrow account.
  2. Payout Release Triggers: Escrowed funds (minus applicable Platform Fees) will be released to the Seller upon the occurrence of either:

    • The Buyer explicitly confirms receipt and acceptance of the item via the Platform; or
    • 7 days have passed since the carrier verified delivery, and no dispute has been raised by the Buyer.
  3. Platform Fees: The Platform automatically deducts its commission fee and processing costs from the held escrow amount prior to remitting the net payout to the Seller's designated bank account.

4. Cash on Delivery (COD) Transactions

  1. Direct Settlement: For orders placed using Cash on Delivery (COD), the escrow mechanism does not apply. The Buyer pays the courier directly upon delivery, and the courier remits the collected payment directly to the Seller pursuant to their logistics arrangement.
  2. Fee Offset for COD: Because the Platform does not hold COD funds, the Seller agrees that Platform Fees for COD transactions will be charged against the Seller's account balance, deducted from future online escrow payouts, or billed directly via a payment method on file.
  3. Delivery Refusal: If a Buyer refuses a COD delivery without valid cause:

    • The Seller is responsible for return shipping costs.
    • The Buyer may face account suspension or restrictions from using COD in the future.

5. Returns, Refunds & Disputes

  1. Dispute Window: Buyers must inspect items immediately upon delivery and report any issues (damaged goods, items not as described, or non-delivery) within  3 calendar days of delivery.
  2. Escrow Hold: If a dispute is opened on an online payment order before payout release, funds will remain frozen in escrow until the dispute is resolved.
  3. Refunds on COD Orders: Refunds for COD orders must be processed directly by the Seller or issued as Platform store credit in accordance with the Seller’s published return policy.

6. Prohibited Behavior & Fee Evasion

  1. Prohibited Goods: Sellers may not list illegal, counterfeit, stolen, hazardous, or restricted items.
  2. Off-Platform Transactions: Users are strictly prohibited from soliciting transactions outside the Platform to avoid Platform Fees. Attempting to bypass the Platform’s payment system may result in immediate account termination and forfeiture of pending escrow balances.

7. Disclaimers & Limitation of Liability

  1. "As-Is" Platform: The Platform is provided on an "AS IS" and "AS AVAILABLE" basis. We do not warrant product quality, safety, legality, or Seller performance.
  2. Liability Cap: To the maximum extent permitted by law, the Platform shall not be liable for any indirect, incidental, or consequential damages, or for any loss of funds arising from courier misconduct or user disputes.

8. Account Termination & Updates

  1. Termination: We reserve the right to suspend or terminate accounts that violate these Terms or pose a fraud risk.
  2. Changes to Terms: We may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the modified Terms.

9. Contact Us

For questions regarding these Terms or transaction disputes, please contact our support team at customercare@davaoparts.com or https://davaoparts.com/help-center.